Privacy policy
This Privacy Policy stipulates the handling of customers' personal information in connection with the sale of products and use of services provided on this site (hereinafter referred to as "Our Shop").
1. Definition of Personal Information
Personal information refers to information about a living individual, including name, date of birth, address, phone number, email address, credit card information, and other information that can identify a specific individual.
2. Methods of Collecting Personal Information
Our Shop collects customer information through the following methods:
・At the time of order (address, name, email address, phone number, delivery information)
・When making inquiries via contact form or email
・Credit card information on the payment page (managed by payment service providers such as Shopify Payments / PayPal)
・Automatically acquired information via cookies and access analysis tools
※ Our Shop does not retain credit card information on our servers.
3. Purpose of Using Personal Information
Our Shop uses the collected personal information for the following purposes.
| Purpose | Details |
|---|---|
| Product Delivery | Delivery address, name, contact information |
| Payment Processing | Credit card information (managed by payment service providers) |
| Order Confirmation and Contact | Order confirmation emails, shipping notifications, communications |
| Inquiry Response | Answers to questions, after-sales service |
| Service Improvement | Access analysis, various statistics, service enhancement |
| Compliance with Laws | Tax and accounting processing, transaction record management |
4. Provision of Personal Information to Third Parties
Our Shop will not disclose or provide personal information to third parties except in the following cases:
・With the consent of the individual
・When providing information to delivery companies for product shipment
・When providing information to payment service providers for payment processing
・When required by law
5. Security Management of Personal Information
Our Shop uses Shopify's security system and SSL encrypted communication to appropriately manage and prevent unauthorized access, loss, alteration, or leakage of customers' personal information.
6. Regarding Credit Card Information
Our Shop does not retain credit card information on our servers.
Payments are processed through secure payment service providers such as Shopify Payments, PayPal, and Stripe.
7. About Cookies and Access Analysis
Our Shop uses cookies to improve convenience and for access analysis.
No personally identifiable information is collected through this.
Main Tools
・Google Analytics (access analysis)
・Visit data analysis via Shopify features
※ Cookie functions can be disabled in browser settings, but some features may not be available.
8. Disclosure, Correction, and Deletion of Personal Information
Upon request from customers, after verifying identity, we will promptly respond to:
・Confirmation and disclosure of registered information
・Correction, update, and deletion
・Suspension of use of personal information
📩 Contact: yasukawa@fun-craft.net
9. Changes to the Privacy Policy
Our Shop may change the contents of this Privacy Policy as necessary.
The latest version will be published on this page.
10. Contact Information
For inquiries regarding the handling of personal information, please contact:
Tenchi Hoyu Co., Ltd.
Email: yasukawa@fun-craft.net
Phone:TEL 075-711-3533 FAX 075-711-7245 Toll-free 0120-376-415
Location:Head Office: 278 Iwakura Miyake-cho, Kyoto City, Kyoto Prefecture 606-0022
🖋️ Established: November 26, 2025